We get through a multitude of emails everyday and most either cover the following questions- if your question is not here then please do not hesitate to get in touch! We are a friendly bunch and would love to help!
Yes, we take 50% deposit to secure the date and the remainder is due 4 weeks prior to the wedding when you can update your numbers
Outside London this is more.
But please speak with the office- we are flexible and can work something out for you.
If you take full decor this is complimentary.
The showroom is in Croydon- it is appointment only so please book in to come and see us.
Of course, our items- we will set them up!
They vary- we can often go up to 9M but as standard we tend to quote for 6M
Usually about a week, however if another client books and confirms certain items then it is possible the items will no longer be available.
We hold full Public Liability Insurance and ensure items are PAT tested by a third party professional. You may ask to see our certificates at any time
We ensure our electrical items comply with health and safety legislation and are, therefore, PAT tested and maintained accordingly. We ensure all non-electrical props are regularly maintained as appropriate. We cannot be held accountable for any damage caused to property or person whilst they are under your supervision and care.
There is a damage deposit which is taken with every order. It is refunded a few days after the event by the method you paid.
If items are returned damaged, missing or incorrectly stacked/packed then this will effect your damage deposit so please read the terms.